Tracy was a pleasure to work with and a refreshing change to others I have used. She did the job right the first time. She is extremely detail oriented and went above and beyond in making recommendations and tweaking functions related to my website. She solved a complex issue by literally staying up all night. In the initial stages, we chatted on Skype while she looked at my WordPress site and server configuration to ensure she was clear on the precise issues I was experiencing. Tracy has a tenacity and work ethic that is extremely rare in any industry and her communication was top-notch throughout.